I am available in my office from 8:30am to 4:30pm Monday through Friday, but feel free to call or text my cellphone any time up until 9pm during the week or 11pm on the weekends.

If you have an emergency outside of these hours, please use our emergency on-call service by calling 800-333-6056, and entering option 9.

This service is available for host families and au pairs in the following situations:

· Medical emergencies, hospitalization

· Destruction of property

· Arrest; jail; local authorities

· Mention of abuse

· Suspicion of being under the influence of drugs or alcohol

· Endangering one’s own or another person’s safety

The on-call service will assist with any immediate needs, and I will always follow up again the next business day.